Are you tired of renewing your Glo value-added service? If so, there is good news for you, and guess what? We are going to show you how to cancel auto-renewal on Glo.
There are different ways that you can cancel auto-renewal on Glo, ranging from using SMS, USSD code, or the Glo app to using their customer service. These methods are quite simple and pretty easy to use.
To make it easier for you, we have simplified this guide such that with it, you can easily cancel auto-renewal on your Glo line with just a simple punch on your phone.
How To Cancel Auto Renewal On Glo
As we stated in the introduction, there are different ways to cancel auto-renewal on Glo, which are
- Via USSD code
- Through SMS
- Via Glo app
- Via Glo customer care.
For the sake of clarity, we are going to discuss each of these methods one after the other.
How to Cancel Auto-renewal on Glo via USSD
One of the ways that you can use to cancel auto-renewal on your Glo line is via the USSD code. There are two different USSD codes that you can use to cancel auto-renewal on your Glo line, which are *777# or *312#.
If you want to cancel auto-renewal on your Glo using *777#, follow the steps below:
- Open your phone dialer.
- Press *777# on your Glo line
- Locate ‘’Data Services’’ through the menu option
- Now, look for the “Manage Data” or “Data Plan Auto-Renewal” option.
- Next, select the “Cancel Auto Renewal” option
- Confirm your choice
- At this point, you will receive a confirmation SMS that your auto-renewal has been canceled successfully.
Alternatively,
- Dial *312# on the phone containing your Glo line
- Choose option 1, which Data Plans
- Next, select cancel auto-renewal option
- Once you click on it and confirm your choice, your auto-renewal will be cancelled instantly.
How to Cancel Auto-Renewal on Glo via SMS
Another easy and common way that you can use to cancel auto-renewal on your Glo line is through SMS. Follow the steps below to use this method
- Go to the messaging app on your phone
- Compose this message, ‘’CANCEL,’’ and send it to ‘’127’’ on that particular Glo line you use for data subscription.
- Once you send this message, you will get confirmation messaging from Glo informing you that your auto-renewal has been cancelled successfully.
3. How to Cancel Auto-renewal on Glo Via Glo App
You can also cancel your auto-renewal on Glo using their mobile app. Do this if you want to use this method:
- Visit the official app store to download the Glo mobile app if you don’t have one. You can skip this step if you have one already
- After downloading the app, create an account using your Glo phone number. If you hav an account already, skip this method too
- Once signed in, click on ‘’My Account’’ option
- Select ‘’My Plans’’ option to see your data plans and renewal status.
- Locate the auto-renewal option on your dashboard and cancel it. That’s all.
4. How to cancel auto-renewal on glo via Glo Customer Service
The final method on our list that you can use to cancel auto-renewal is by contacting Glo customer care support. Follow the steps below to use this method
- Dial the Glo customer support line, 300 or 0805 002 0121 on your Glo line
- Follow the voice prompts succinctly and choose the right option to speak with a Glo customer representative.
- Once they pick up your call, request data auto-renewal cancellation, and they will help you to cancel it.
- Wait and confirm with them that it has been cancelled before dropping the call.
Conclusion
If you are no longer interested in using Glo data auto-renewal services, you can cancel it through SMS, code, the Glo mobile app, or by contacting their customer care representative. Whichever method you use, cancellation of Glo data auto-renewal services is simple and straightforward.